1. Contract :The Contract of Hire shall be between the Hirer and the Caravan owners. 

2. Rental: Bookings can be made for adults only. 

3. Bookings: Upon receipt of your enquiry by telephone, the caravan can be provisionally booked. This will be held for a period of seven days only. If no booking form and deposit is received within this period, then the provisional booking will be cancelled. 

4. Payment: A booking is secured with a deposit of £100 and a completed booking form. The balance must be paid 6 weeks before the holiday 

5. Damage / Extra cleaning: All bookings are accepted on the condition that the caravan is left in the same state of repair, order and cleanliness both inside and outside as at the start of the holiday, and that the person who made the booking will pay for breakage and / or damage and extra cleaning if so required. Major breakages should be reported to the owners immediately and minor damage should be noted at the termination of the week. 

6. Sleeping Capacity: The maximum number of people allowed is four and extra persons cannot be accommodated. 

7. Availability: The Hiring Contract is made on the understanding that the caravan and its facilities as published on the internet will be available for the dates stated. In the unlikely event that the caravan is not available through events arising out of the control of the owner, then they may be forced to cancel the booking. The hirer will be advised of any such circumstances as early as possible, and will be refunded all monies paid in full with the Hirer having no further claim against the owner. 

8. Occupation Days / Times: Deluxe caravans are available Friday to Friday .Tenancies commence after 3 pm, on the commencement date of the tenancy and terminate at 10 am on the leaving date. This is to ensure that the caravan can be properly cleaned and prepared.

9. Access to caravan: The Caravan Owner or his representatives shall be allowed access to the caravan at any reasonable time during any holiday occupancy. 

10. Pets:  Regret pets are not permitted

11. Linen: The caravan is equipped with bed linen.

12. Smoking: Smoking is not allowed inside the Luxury caravans. 

13. Special Needs: If you have special requests or needs, you are responsible for advising us at the time of booking, although we cannot guarantee that any requests will be met. Failure to meet special requests will not be a breach of contract. It is your responsibility to satisfy yourself that the caravan is completely suitable for your needs. Please note that if a particular requirement is not specified on the Website then it is not provided. 

14. Motor Car and Personal Belongings: Baggage and personal belongings are at the Hirer's risk at all times, and no responsibility can be accepted for loss of or damage to any vehicle or its contents. 

15. Cancellation and Insurance: If the hirer wishes to cancel the booking for any reason within 28 days of the start of the holiday, he should advise us immediately by telephone or e-mail followed by a confirmatory letter. Upon receipt of such letter (but without any obligation to the hirer) we will attempt to obtain a replacement letting, and if such a letting is obtained, will then refund to the hirer any monies paid less an administration fee of £20. If the owners are unable to re-let, then the owners shall be entitled to retain all payments already made. We advise guests to arrange cancellation insurance with the insurer of your choice. 

16.Complaints: Every effort has been made to ensure that you have an enjoyable  holiday. If however, you have any cause for complaint please contact the owners immediately if any problem arises so that it can be speedily resolved. The owners cannot subsequently consider any complaints or enter into any correspondence about them unless this procedure has been followed.

17. Cleaning and maintenance of the caravan - West Wales Caravans act only as booking agents and have no responsibility for the cleaning and maintenance of this caravan. This is entirely the responsibility of the owners and all questions regarding cleaning and maintenance should be addressed to them.

18. Gas and Electricity - Gas is included in the caravan hire charge.

19. Data protection and Privacy: Information provided on Booking Forms will remain confidential and will not be disclosed to a third party or used for any other purpose.