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Reservations of accommodation are accepted subject to
the Terms of these Conditions of Hire.
Due to the popularity of this caravan the
following conditions apply.
1. Contract: The Contract of Hire shall be between the hirer and the
caravan owners.
2. Rental: Bookings for persons or groups under 21 years of age cannot
be accepted.
The caravan is only available for rent by families and responsible
couples.
The park will not allow all female or all male parties.
3. Provisional Bookings: Upon receipt of your enquiry by e-mail or
telephone, the caravan can
be provisionally booked. This will be held for a period of
7 days only. If no booking form
and deposit is received within this period, then the provisional
booking will be cancelled
(a longer period will be given for overseas bookings).
4. Payment: Due to the popularity of this caravan
–Bookings made within 10 weeks of your
holiday date must be paid for in full and in advance of occupation of
the property. For a booking made more than 10
weeks before your holiday starts we require a deposit of £100, which
will be will not be refunded if the reservation is cancelled. ( if there
is a genuine reason, this could be considered)
5. Balance: Upon payment of the deposit and subject to acceptance of the
booking, the applicant
becomes liable for the balance of the rent 10
weeks before the period of letting together
with the additional “breakage” deposit (see below).
6. Damage/extra cleaning: All bookings are accepted on the condition
that the caravan is left in the same state of repair, order and
cleanliness both inside and outside as at the start of the holiday, and
that the person who made the booking will pay for breakage and/or damage
and/or extra cleaning if so required. Major breakages should be reported
to the owners or owner's agent immediately and minor damage should be
noted at the termination of the week. Please remove all footwear before
entering the caravan.
7. Sleeping Capacity: The maximum number of people allowed is clearly
stated in the description
and extra persons cannot be accommodated.
8. Availability: The Hiring Contract is made on the understanding that
the property and its facilities
as published on the internet will be available for the dates stated.
In the unlikely event that the
property is not available through events arising out of the control
of the owner, then they maybe
forced to cancel the booking. The hirer will be advised of any such
circumstances as early
as possible, and will be refunded all monies paid in full with the
Hirer having no further
claim against the owner.
9. Occupation times: Tenancies commence after 4pm (unless otherwise
agreed), on the commencement
date of the tenancy and terminate at 10.30 am on the leaving date.
This is to ensure that the
caravan can be properly cleaned and prepared.
10. Access: The Property Owner or his representatives shall be allowed
access to the holiday
accommodation at any reasonable time during any holiday occupancy.
11. Linen: Sheets, duvet covers, pillowcases, towels and tea towels are
not provided
but pillows and duvets are provided.
12. SMOKING: Smoking is not allowed inside the caravan.
13. PETS: Sorry, no pets allowed, if pets are found in the caravan you
will be asked to
vacate immediately and no monies will be returned to you.
14. Motor Car and Personal Belongings: Baggage and personal belongings
are at the Hirer’s risk at all
times, and no responsibility can be accepted for loss of or damage
to any vehicle or its contents.
No motorcycles are allowed on the park without the express written
permission of the park manager.
15. Parking: There are two parking spaces adjacent to the caravan any
additional cars must
be parked on the designated parking areas, no parking on any
grassed areas.
16. Entertainment: Passes to use the complex facilities are available to
purchase from main Reception.
All persons using the entertainment complex must honour Quay West
club rules. Membership is
discretionary and may be withdrawn at any time by the park
management.
17. Behaviour: In the event of behaviour likely to cause offence or
damage to other users of the park or
its facilities, the park management reserve the right to remove any
and all offenders from
the park without redress.
18. Noise: Please keep noise to a minimum and show consideration to
other caravan owners
and occupiers at all times.
19. Cancellation and Insurance: If the hirer wishes to cancel the
booking for any reason within 28days
of the start of the holiday, he should advise us immediately by
telephone or e-mail followed by a
confirmatory letter. Upon receipt of such letter (but without any
obligation to the hirer) we will
attempt to obtain a replacement letting, and if such a letting is
obtained, will then refund to the
hirer any monies paid. If the owners are unable to re-let, then
the owners shall be entitled to
retain all payments already made. We advise guests to arrange
cancellation insurance with
the insurer of your choice.
20. Data protection and Privacy: Information provided on Booking Forms
will remain confidential
and will not be disclosed to a third party or used for any other
purpose.
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