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Reservations of
accommodation are accepted at the Pembroke 19 Caravan at Quay West Holiday
Park subject to the following terms and Conditions of Hire.
Terms and Conditions of
Caravan Rental - Pembroke 19, Quay West
1. ‘Owner’ shall mean Mr. J. M. Hey of 31 Elm Grove, OX7 6EF
2. ‘Hirer’ shall mean the person (s) detailed on the Booking
Confirmation form
3. ‘Occupancy’ shall mean the period between the arrival and
departure dates as agreed between the Owner and the Hirer and stated
on the Booking Confirmation form.
4. ‘Property’ shall mean the static caravan, contents,
facilities & items belonging to the owners sited on Pembroke 19, Quay
West Holiday Park, New Quay.
5. Bookings
Provisional bookings for Occupancy accepted by telephone, in person,
shall remain unconfirmed until such time as a completed signed booking
form and booking deposit is received. Bookings will be confirmed be a
Booking Confirmation form issued by the Owner stating details of the
hire.
The caravan is 6 berths and at no time must this be exceeded.
The maximum hire period allowed is 14 days.
The Hirer of the caravan must be 21 or older, and must be present
throughout the Occupancy.
The Property is only available for rent by families and responsible
couples - Please note that the Quay West will not allow all male or
female parties under any circumstances.
All outstanding balances detailed on the Booking Confirmation form
must be received no later than eight (8) weeks prior to the arrival
date or due date indicated (whichever is the soonest). Overdue
balances shall be deemed as notice of cancellation.
Arrangements for collection & return of keys will be advised by the
Owners prior to the arrival date.
6. Security Deposit
A security / damage deposit of £50 is required and will be added to
the outstanding balance payment due for the period of Occupancy.
Security deposits will normally be returned within 5 working days
following your departure when the caravan is deemed to be clean, tidy,
and free from damage and all the inventory of all items in the
property is verified as complete.
Loss or damage caused during the Occupancy must be notified to the
Owner at the earliest possible opportunity in order that this can be
rectified for the next occupants – failure to do so may result in
forfeiture of the security deposit which shall be used to rectify any
loss or damage and / or compensate the next occupant for any
inconvenience caused.
Examples of circumstances where all or part of the security deposit
may be forfeited includes (but is not limited to) :
• Loss of or damage to any of the Owners’ property including, but not
limited to, contents, furnishings, fixtures, fittings and facilities.
• Failure to leave the property and surrounding area in a condition
that the Owner (or their nominated representative) deems to be
acceptable.
• Excessive gas & electricity usage.
• Soiling of carpets, linen, furnishings, mattresses etc.
• Failure to observe departure times agreed with the Owner.
• Smoking or evidence of smoking inside the caravan.
• Breach of Terms and Conditions
7. Cancellation
Notice of cancellation of Occupancy by the Hirer should be sent in
writing to the Owner as soon as possible. The following deductions
shall apply depending on when written notice is received in relation
to the arrival date :
• Greater than 8 weeks prior to arrival date Booking Deposit
• 8 to 6 weeks prior to arrival date 30 % of Hire
• 6 to 4 weeks prior to arrival date 50 % of Hire
• 4 to 2 weeks prior to arrival date 70 % of Hire
• less than 2 weeks prior to arrival date 100 % of Hire
In all instances security deposits shall be returned at the earliest
opportunity following receipt of notice of cancellation.
The Owner reserves the right to cancel Occupancy without notice. In
such circumstances the Hirer shall be notified as soon as is
reasonably possible with the Owners liability limited to the value of
any payments received from the Hirer.
8. General
Strictly NO SMOKING inside the caravan, however smoking is permitted
on the outside decking and patio areas providing that ashtrays are
used (an effective covered ashtray is provided located under the
kitchen sink), emptied and cleaned prior to the next occupancy.
The area surrounding the caravan must be kept clean and tidy at all
times.
Clothes are to be dried on the airer provided (located in the boiler
cupboard) and at no time must they be dried over heaters or radiators.
Clotheslines are not to be erected.
Tents are not allowed on the park.
Park speed limits must not be exceeded.
In the event of behaviour likely to cause offence or damage to other
users of the park or its facilities, the Quay West management reserve
the right to remove any and all offenders from the park without
redress either to Quay West or the Owners
All persons using the entertainment complex must honour Quay West club
rules. Membership is discretionary and may be withdrawn at any time by
the park management.
Passes to use the complex facilities are the hirers’ responsibility
and are available to purchase from main Reception.
Please keep noise to a minimum and show consideration to other caravan
owners and occupiers at all times.
Litter and refuse must be disposed of in the designated areas provided
by Quay West.
Ball games are to be played in the designated areas and not between
caravans.
No motorcycles or Quad Bikes are allowed on the park without the
express written permission of the Quay West park manager.
Please remove all dirty footwear before entering the caravan.
Use of the barbecue is permitted on the paved patio area only on the
condition that it is left in a clean condition for the next
occupancy.
Under no circumstances disarm smoke alarms – please locate and check
their function on arrival. In the event that the alarms are activated
during cooking, the ‘hush’ button should be used.
All electrical and domestic goods, including boiler, must be switched
off upon leaving the caravan.
Hire prices include normal gas and electricity during your stay – it
is recommended that the heating thermostat is kept below 18 o C
Quay West Park Rules apply at all times. Copies are available on
request from the Park Reception
Cars to be parked in the nearest available areas – no parking is
allowed on grassed areas in wet weather.
Park Management reserve the right to conduct maintenance and other
activities associated with their business over which the Owner has no
control and as such no liability for such can be accepted for any
disturbance, inconvenience or curtailment
Although every reasonable effort has been made to ensure your safety,
the owners will not be held responsible for any injury, death, loss of
property, or damage suffered by the hirer or any member of the their
party. Personal effects and belongings are exclusively your
responsibility. The owners accept no responsibility or liability for
loss or damage during your stay.
The hirer is deemed to have read the terms and conditions and agrees
to be bound by them and acknowledges acceptance by payment of the
rental and receipt of keys.
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